A new & relentlessness  power has risen. Social activism. A force so great it can stop even media giants in their tracks. What’s more, the people of the social space have recognized this power and now know how to use it. Today it is common practice for brands to receive feedback publicly, what’s not so common is for reactive feedback to snowball even without the brand interacting with it. Social activism has enabled the...

As Facebook strives to improve it’s ever growing platform they make frequent usability and functionality updates, including User Interface (UI) changes. The latest change is to Facebook Chat with the introduction of “Chat Thumbnails” and apparently some stability tweaks. I mentioned in a previous post that Facebook would be rolling out some drastic changes to the IM functionality, and as a result the new changes would no...

An interesting pickup from TechCrunch reveals that Google’s new Instant Search can actually favour brands over non branded terms. Instant search allows users to see query results without having to press search. Below you’ll see that when the user begins to type God, Google begins to show both paid and organic results. However, instead of showing results for God, it actually shows GoDaddy, the domain registrar. Why would Google do...